Frequently Asked Questions

Safety Step is a manufacturer of high-quality, heavy-duty step stools designed for industrial, medical, transportation, recreational vehicle (RV), commercial, and household applications. Safety Step has been manufacturing step stools since 1995, with facilities in Roanoke, Virginia, and Youngstown, Ohio.

Safety Step stools are specifically engineered for stability, durability, and safety. All models feature anti-tip leg designs, non-slip surfaces, durable materials, and construction designed for demanding environments. Safety Step also performs laboratory testing and quality-control inspections on its products.

Yes, when choosing an industrial step stool, it is important to look beyond the height and platform size. An industrial step stool should be designed for stability, structural strength, repeated use, and the environment where it will be used.

Safety Step designs its industrial step stools to surpass applicable ANSI load ratings. The company also laboratory tests its designs for conditions including weight loading, compression, and fatigue.

Safety features such as an anti-tip leg design, non-slip platform surface, durable construction, and properly engineered load capacity can be especially important in industrial environments where employees may use a step repeatedly throughout the day.

Yes. Safety Step offers step stools specifically designed for medical applications, including MRI rooms, examination rooms, rehabilitation facilities, and other healthcare environments where stability and support are important.

Yes. Safety Step manufactures transportation step stools for applications including tour buses, motor coaches, shuttle buses, passenger vans, trains, airplanes, helicopters, cruise ships, limousines, and adventure-tour vehicles.

Yes. Safety Step stools are designed with stability and safety in mind. One important feature is the wide, spread-out leg design, which creates a broader footprint and helps provide greater stability when stepping on and off the platform.

All Safety Step models also incorporate an anti-tip leg design, non-slip platform surfaces, and durable construction to help keep the step securely positioned during use.

The combination of a wide stance, properly engineered platform, and anti-slip features helps provide a stable stepping surface for industrial, medical, transportation, RV, and other applications where users need dependable support.

Yes. All Safety Step products use non-slip safety grip surfaces designed to provide a secure connection between the user's footwear and the step platform. Models also incorporate specially designed leg tips to improve contact with the floor.

Safety Step products are laboratory tested, including testing at loads from 1,000 pounds to 4,000 pounds on applicable models.  Safety Step stools are rated for different weight capacities based on the applications.

Yes. Safety Step designs its products with OSHA and ANSI requirements in mind and uses engineering, extensive laboratory testing, and performance evaluations to establish structural integrity and applicable ANSI load ratings. Products are tested for strength and performance under demanding conditions to help ensure the stability and durability expected in industrial and commercial applications.

Because requirements and ratings may vary by specific model and application, customers should verify the applicable specifications for their intended use. If you have questions about a specific Safety Step model or its ANSI rating, please contact us for assistance.

Yes. Safety Step offers folding leg step stools in several sizes and configurations. Folding models are designed to provide a stable elevated platform while also making transportation and storage more convenient.

Yes. Safety Step offers adjustable-height step stools that allow the platform height to be changed for different applications. For example, the Folding Adjustable Safety Step can be adjusted from approximately 7 to 9 inches in half-inch increments and folds to approximately 4 inches for storage.

Yes. Safety Step has engineering and manufacturing experience that allows the company to customize stepping stools for specific customer or business requirements while maintaining its quality standards. Customers with specialized requirements can contact Safety Step to discuss their application. Please call for further details

Yes. We work with industrial, medical, and transportation clients on specialized solutions. Visit our Contact page to submit your custom product request.

Inspection frequency depends on usage and environment. Safety Step provides guidance and recommendations to help organizations maintain safe equipment.

Use the contact form and select ‘Request a Quote’ as your inquiry type. Include details about quantity, product type, and any special requirements. Our sales team will follow up with pricing and options.
Visit our Contact page to submit your request.

Our product selection guides can help identify the best option based on industry, height requirements, user needs, and environment. Visit the link to Find Your Step.

Our team responds to inquiries Monday through Friday, 8 AM to 5 PM Eastern time. We aim to reply within 24 business hours. For urgent matters, call our phone line during business hours.